Terms & Conditions
1. Introduction
Your privacy is important to us at Travion | Travel & Beyond. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website http://www.traviontravel.com and other services we offer.
2. Definitions
- We, "us," and "our" refer to Travion | Travel & Beyond.
- You and "your" refer to the client or visitor using our services or website.
- Services refer to travel booking, itinerary planning, visa assistance, and all other services offered by Travion.
3. How We Use Your Information
- Service Provision: To process and manage your bookings, provide customer support, and communicate relevant information.
- Improvement: To enhance our services based on your feedback and usage patterns.
- Communication: To send updates, promotional offers, and other relevant information, with your consent.
4. Acceptance of Terms
By accessing, browsing, or using our website, or by purchasing any services, you agree to comply with and be bound by these Terms and Conditions.
5. Booking and Payment Terms
Booking and payment terms vary depending on the product or service you choose. Full details, including deposit requirements and payment deadlines, will be outlined when you purchase the service. Payments can be made via credit card, bank transfer, or other accepted methods.
6. Cancellations, Changes, and Refunds
Cancellation policies depend on the specific product or service booked and will be outlined at the time of purchase. Refunds will be issued in accordance with the supplier or airline's terms and may be subject to penalties. Changes to bookings may result in additional charges.
7. Travel Insurance
Travion | Travel & Beyond strongly recommends travel insurance for all clients to cover unforeseen circumstances such as cancellations, medical emergencies, or trip interruptions. We are not responsible for any financial loss resulting from a lack of insurance coverage.
8. Visas and Travel Documentation
Clients are responsible for ensuring they have valid passports, visas, and any required documentation for travel. Travion | Travel & Beyond can assist with visa applications, but it is ultimately the client’s responsibility to ensure proper documentation is obtained.
9. Limitation of Liability
Travion | Travel & Beyond is not responsible for delays, cancellations, or any changes in travel schedules caused by airlines, hotels, tour operators, or other third parties. We shall not be liable for any loss, damage, or injury resulting from circumstances beyond our control, including but not limited to natural disasters, strikes, or health crises.
10. Force Majeure
Travion | Travel & Beyond shall not be held liable for failure to fulfill its obligations due to events beyond its control, including but not limited to acts of God, war, pandemics, or governmental restrictions.
11. Privacy Policy
Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
12. Intellectual Property
All content including copyright, trademark and materials on this website are the intellectual property of Travion | Travel & Beyond and cannot be reproduced, distributed, or used for commercial purposes without our prior written consent.
13. Amendments to the Terms
Travion | Travel & Beyond reserves the right to modify or update these Terms and Conditions at any time without prior notice. Continued use of our services or website after any changes constitutes acceptance of the updated terms.
14. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at info@traviontravel.com.
